ALPHA CRECHE

At Avra Imperial Hotel your children’s well-being and safety is our top priority. Making sure that you can relax knowing that your children are in safe hands, we’ve teamed up with the UK childcare specialists, Worldwide Kids, following Ofsted standards and strict standard operating procedures to ensure your children receive the highest standard of care all whilst carrying out exciting and unique planned activities. What’s even more, all staff are highly qualified and all hold an up to date DBS (police) check.

ALPHA CRECHE

Alpha Crèche operates daily from the 1st of May to the 30th of September and is open for all babies aged 4 months to 3 years (inclusive). Alpha Crèche is located at the first floor of the main building, one level up from the main lobby area.

OPENING HOURS
Childcare facilities are open for the following sessions:
– Morning session: 10am – 1pm
– Lunch session: 1pm – 3pm
– Afternoon session: 3pm – 6pm

There is an additional charge for crèche sessions:
– 28€ per session (morning or afternoon, cost per child).
– 40€ for two sessions in the same day (morning and afternoon, cost per child).
– Lunch sessions are €20 for supervision and the cost of food is an additional cost.
– A full day package (10am – 6pm) is €60 plus the cost of lunch.
All session charges are added to your room bill and are payable upon departure.

ALPHA CRECHE CANCELLATION POLICY
Please note that spaces are limited due to strict ratios ensuring your little ones’ best care. Consequently, in case of cancelling a crèche booking, we strongly advise to contact Alpha Crèche and the childcare manager 24 hours prior to your booking otherwise you will be charged for the session.
To contact the childcare manager please email avraimperial@worldwide-kids.com

Useful information

How are sessions paid for?
Childcare sessions will be charged to the guest’s room bill and payable at the end of the guests’ holiday.

Qualifications of staff?
All staff are highly experienced in working with children. All staff working with children under 4 years (Crèche staff) hold childcare qualifications. All staff working with children have passed DBS (police checks). All staff carry out the Worldwide Kids training course certified by City and Guilds in International Childcare for Leisure and Tourism.

What kind of activities are on offer?
We offer a range of physical and creative activities which are all age appropriate. These activities include arts & crafts, cooking, swimming and sports.

Outdoor play facilities?
Childcare staff will endeavor to use as much of the hotel as possible including the outdoor playground, swimming pools, beach and grass areas.

Can parents stay in the setting during session time?
No, we have a policy that states that no adults that are not staff are to stay with their children in the setting. This is to ensure the health and safety of the children signed into our care as this is our main priority.

Useful information

Ratios?
Alpha Crèche ages 4 months – 3 years: 1 adult : 3 children

Can the child have a meal during crèche operational times?
If a baby requires feeding during the session they are attending, the Crèche has a fully functional kitchen to warm bottles, store items in the fridge, warm meals etc. Food can also be ordered from the room service.

Other food offered?
All children will be offered a snack of fresh fruit during every session. All children will have access to drinking water throughout all sessions.

Who is the main contact?
The main childcare contact in the hotel is the childcare manager:
avraimperial@worldwide-kids.com

How to pre-book:
We strongly recommend pre-booking childcare sessions before arriving in resort. This is to avoid disappointment as spaces are limited due to our strict ratios. To pre-book sessions please visit the following link to the booking page: avraimperial.worldwidekidscompany.com
Families, agents and reservations staff can carry out a booking or check availability. Babysitting can also be requested through the booking page and will be confirmed directly by the childcare manager.

TODDLERS FACILITIES

Additional amenities provided by the hotel:

Complimentary use of children high chairs in the restaurants*
Baby cots upon request*
Bottle warmers (kettles)*
Baby monitors**
Bottle sterilisers**
Baby strollers for hire**

*Upon availability
**Upon availability and at extra cost